Unused credit memos or unapplied payments can be used as a payment towards an existing invoice. Customers can also pay online using their credit memos and unapplied payments.
Get StartedIf a customer is on a recurring payment plan, you can choose to show them the remaining balance due in their receipt after a payment is applied.
Read MoreIf your customer is using our online payment portal to pay their invoice, they will see their total of credit memos that are unused. They can choose to use some or all of them as a payment towards an open invoice.
Read MoreOn the customer details page, you can see how mnay unused credits a customer has, and you can choose to use some or all of them towards a payment for the customer.
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